What is a phone PBX and how does it help your business?
CloudCall gives you a phone PBX that enhances your company's image by answering calls with a voice menu recorded by professional voice actors. Stop losing sales with our smart call forwarding.
Serve your clients better with our call reporting and gain greater control of your business by listening to call recordings.
With our cloud-based platform featuring next-generation technology and our outstanding service, we are the leading PBX provider in Mexico.
In the virtual PBX, can I keep my current phone number?
Sure thing, we provide phone service and handle the portability of your current number to your virtual PBX.
We also offer SIP trunks, so you can connect another business phone system or virtual PBX to our network at the best price, on the most reliable network.
We offer call center software, with a version for small call centers and another for companies that need a predictive dialer and handle high call volumes.
So, how is a chatbot similar to a PBX?
A chatbot is like a PBX for written communication channels (like our WhatsApp chatbot), where all messages are received, answered through text menus, and routed either to the appropriate department or to the AI.
Messages are recorded, and there are statistics that help improve customer service and the quality of your support.
Remember, our goal is to help your business grow with accessible technology solutions—whether through a bot, virtual assistant or a cloud-based phone system.